Important Notice: Software Update Crashes - Digital Literacy Dover

Wednesday, 13 June 2012

Important Notice: Software Update Crashes

A software update named "Thunderbolt Software Update 1.2" was released yesterday and some users have reported that their macs have crashed while running it, resulted in the dreaded kernel panic. (Also known as the Black Death.)

While we wait for a fix for this, please refrain from running software updates (or if you're adventurous you can uncheck the Thunderbolt Software Update 1.2 option and continue with the rest) until after the summer break.

If you, or your colleagues / friends have been affected by it, odds are that your data is fine, it's just the OS itself needs to be reset, and can be done by bringing your laptop to the IT Support Helpdesks located on either campus.

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